Privacy Policy

Your privacy is important to us. This Privacy Policy explains how promoverse collects, uses, and protects your personal information when you use our services.

Last updated:

Introduction

promoverse ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Information We Collect

Personal Data

We may collect personally identifiable information, such as your:

  • Name and contact information (email address, phone number, mailing address)
  • Username and password
  • Payment information (credit card details, billing address)
  • Profile information (preferences, interests)
  • Communications with us

Usage Data

We automatically collect certain information when you visit, use, or navigate our services:

  • IP address and device information
  • Browser type and version
  • Pages you visit on our service
  • Time and date of your visit
  • Time spent on pages
  • Referring websites

How We Use Your Information

Service Provision

  • • Provide and maintain our services
  • • Process transactions
  • • Create and manage your account
  • • Deliver customer support

Business Operations

  • • Improve our services
  • • Analyze usage patterns
  • • Develop new features
  • • Conduct research

Communication

  • • Send service updates
  • • Respond to inquiries
  • • Send marketing communications
  • • Provide important notices

Legal Compliance

  • • Comply with legal obligations
  • • Protect our rights
  • • Prevent fraud
  • • Enforce terms of service

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers:

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or serving users.

Legal Requirements:

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Security Measures Include:

  • SSL/TLS encryption
  • Secure servers
  • Access controls
  • Regular monitoring
  • Regular updates
  • Staff training

Your Rights and Choices

Data Subject Rights

Depending on your location, you may have the following rights:

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Objection: Object to processing of your data

Account Management

You can manage your account settings and privacy preferences by:

  • • Updating your profile information
  • • Managing communication preferences
  • • Deleting your account
  • • Requesting data export
  • • Opting out of marketing communications

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

Essential Cookies

Required for basic site functionality

Analytics Cookies

Help us understand user behavior

Marketing Cookies

Used for targeted advertising

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed.

Retention Periods:

Account Information Until account deletion
7 years
Communication Data 3 years
Marketing Data Until opt-out

Children's Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Data Protection Measures:

  • • We comply with applicable data protection laws
  • • Appropriate safeguards are in place for international transfers
  • • We ensure adequate protection for your personal data
  • • Data processing agreements with third parties

Updates to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Notification of Changes

When we make material changes to this Privacy Policy, we will notify you through:

  • • Email notification to your registered email address
  • • Prominent notice on our website
  • • In-app notifications (if applicable)

Quick Contact

Address

Katipunan Ave., Quezon City, Metro Manila, Philippines

Business Hours

Mon-Fri: 9:00-18:00
Sat: 10:00-14:00

Need Help?

If you have questions about this Privacy Policy or want to exercise your rights, contact us.

Contact Privacy Team

Contact Us About Privacy

Have questions about this Privacy Policy or how we handle your data? We're here to help.

Email Us

Send us your privacy-related questions

[email protected]

Call Us

Speak directly with our privacy team

+63 917 529 9946

Visit Us

Come to our office during business hours

Katipunan Ave., Quezon City